We use athenahealth to help you access your health information for different doctors' offices with just one email and password.
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These terms and conditions constitute a binding agreement between you and Consensus Health ("we," "us," or "our").
The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content.
The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement.
By accessing or using the Patient Portal, you confirm that you agree to these terms and conditions. If you don't agree, don't use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason.
All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent.
This website and Patient Portal contain links to websites operated by other parties. The Practice Entities do not sponsor, operate, control, or endorse any of these sites, nor the information, products, or services provided by third parties through the Internet, nor do the Practice Entities make any guarantee, warranty, or representation regarding the accuracy of the information contained on the websites. The Practice Entities have no control over the security or privacy practices of these external websites. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites.
This Patient Portal and all other sites hosted by any of the Practice Entities and the content contained herein and therein are provided by the Practice Entities on an "As Is" basis. THE PRACTICE ENTITIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ITS SITES, OR THE CONTENT, PRODUCTS, OR SERVICES INCLUDED THEREIN. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PRACTICE ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND INFRINGEMENT.
By using our website (including, but not limited to, Patient Portal), you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that might arise between you and any of the Practice Entities. You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. Use of our website is unauthorized in any jurisdiction that does not give effect to the terms and conditions set forth herein.
Privacy Statement
Consensus Health is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Consensus Health patient portal website and governs data collection and usage. By using the Consensus Health patient portal, you consent to the data practices described in this statement.
Collection of Personal Information
Consensus Health collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Consensus Health also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences and interests.
There is also information about your computer hardware and software that is automatically collected by
Consensus Health. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Consensus Health for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Consensus Health portal website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Consensus Health public message boards, this information may be collected and used by others. Note: Consensus Health does not read any of your private online communications.
Consensus Health encourages you to review the privacy statements of websites you choose to link to from Consensus Health so that you can understand how those websites collect, use and share your information. Consensus Health is not responsible for the privacy statements or other content on websites outside of the Consensus Health family of websites.
Use of your Personal Information
Consensus Health collects and uses your personal information to operate the Consensus Health website and deliver the services you have requested. Consensus Health also uses your personally identifiable information to inform you of other products or services available from Consensus Health and its affiliates. Consensus Health may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Consensus Health does not sell, rent or lease its customer lists to third parties. Consensus Health may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Consensus Health may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Consensus Health, and they are required to maintain the confidentiality of your information.
Consensus Health does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Consensus Health keeps track of the websites and pages our customers visit within Consensus Health, in order to determine what Consensus Health services are the most popular. This data is used to deliver customized content and advertising within Consensus Health to customers whose behavior indicates that they are interested in a particular subject area.
Consensus Health websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Consensus Health or the site; (b) protect and defend the rights or property of Consensus Health; and, (c) act under exigent circumstances to protect the personal safety of users of Consensus Health, or the public.
Use of Cookies
The Consensus Health website uses 'cookies' to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. A cookie tells the web server that you have returned to a specific page. For example, if you personalize Consensus Health pages, or register with the Consensus Health site or services, a cookie helps Consensus Health to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Consensus Health Web site, the information you previously provided can be retrieved, so you can easily use the Consensus Health features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Consensus Health services or websites you visit.
Security of Your Personal Information
Consensus Health secures your personal information from unauthorized access, use or disclosure. Consensus Health secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
Changes to this Statement
Consensus Health will occasionally update this Statement of Privacy to reflect company and customer feedback. Consensus Health encourages you to periodically review this Statement to be informed of how Consensus Health is protecting your information.
Contact Information Consensus Health welcomes your comments regarding this Statement of Privacy. If you believe that Consensus Health has not adhered to this Statement, please contact Consensus Health during normal business hours via telephone. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Below you will find answers to commonly asked questions concerning the website. For technical issues with this website during normal business hours, please contact our office.